1. Ihome Bluetooth Mouse Setup

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Student-Contributed Wiki

Support for iHome’s award-winning products including iPhone, iPod, and iPad speaker docks, alarm clocks, and headphones.

An awesome student from our education program made this wiki. It is not managed by iFixit staff.

Will Not Power On

The device will not turn on at all, or will not turn on a short time after it is removed from the charger.

If the device will not turn on, the battery may be dead. Simply plug in a micro USB into the micro USB port on the back of the device and into a power supply (e.g. A laptop, wall charger, etc.) The battery takes about 4-6 hours to charge completely.

While charging the device, the red charging light should come on. If light does not come on, see Device Not Charging . After charging for 4-6 hours, unplug the device. Turn the device on by sliding the power switch all the way to the right. A red power indicator should light. If the device powers down in less than 30 minutes, the battery is losing charge. Replace the battery.

While charging the device, the red charging light should come on. If when you switch the device on the red power indicator light does not turn on, the device’s power switch may be defective. Replace the power switch.

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If the iHome still will not power on, there may be a problem with the motherboard. Replace the motherboard.

Won’t Play Music In AUX Mode

The device will turn on, but will not play music in the AUX mode, or the quality of music is poor.

When attempting to play music in AUX mode, ensure that the switch is positioned in its right-most setting. If the iHome’s power switch is set to the middle position, it will attempt to connect to a bluetooth device.

If the iHome is set to AUX mode, and will still not play music, test the AUX cable by attempting to use it with another device. If the AUX cable does not work with the other device, replace the AUX cable.

If the AUX cable is not the issue, ensure the aux cable is properly connected to the iHome. Make sure that there is no dirt, lint, or debris in the AUX port. If you have done all of this and the iHome still won’t play music in AUX mode, the AUX port may be bad. Replace the AUX port.

Doesn't Charge

The blue charging light does not turn on, the device does not accept a charge.

If the charging light does not come on, first try using the Micro USB cable to charge another device. If the other device does not charge either, replace the Micro USB cable.

If the second device you try charging using the Micro USB cable does in fact charge, The Micro USB port on the iHome may be broken. Replace the Micro USB port.

Volume Too Low

Either the iHome’s volume is too low or there is no volume at all.

If you are playing music over bluetooth and the volume on the iHome is very low or inaudible, first check that the volume is not set to a low value on your device or on the iHome. If it is not, disconnect your device from the iHome. Delete any connection settings related to the iHome on the device. Reconnect your device.

If you are playing music over AUX and the volume on the iHome is very low or inaudible, first check that the volume is not set to a low value on your device or on the iHome. If it is not, try using your AUX cable on another device. If there is a similar issue, replace the AUX cable.

If you are playing music over AUX and the volume on the iHome is very low or inaudible, first check that the volume is not set to a low value on your device or on the iHome. If it is not, try wiggling the AUX cable in the port. If you can momentarily hear the music at normal volume, the AUX port may be damaged. Replace the AUX port.

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If the iHome volume is still inaudible, the main circuit board within the iHome may have been damaged. Replace the motherboard.

Won't Connect to Bluetooth

The iHome iBT16 will not pair with a Bluetooth enabled music player

When attempting to play music over Bluetooth, if the switch is not set to the middle position on your iHome, move the switch to the middle position. There should be an audible tone when the device enters Bluetooth mode.

Ensure your device is within 30 ft of the iHome. Large distances can cause issues with connections via Bluetooth.

After your iHome has been in Bluetooth mode for 1 minute, the indicator light should repeatedly switch from blue to red indicating that the iHome is ready to pair. If it does not, your iHome may still be paired with another device. Make sure to disconnect any other devices from the iHome before trying again.

If after these steps you're still having difficulty with Connecting to your iHome over Bluetooth, the Bluetooth antenna may be malfunctioning. The antenna on the iHome is integrated into the motherboard of the device. Replace the motherboard of the device.

Your device isn't recognized by your Mac

Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.

Make sure that your wireless mouse, keyboard, or trackpad is turned on

The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch.

The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green coloring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right side of the device. Press the button and you see a green LED on the top of the device, near the button.

When you turn these devices on, they appear as Connected in the Bluetooth section of System Preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac.

Make sure that your device has been set up to work with your Mac

Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2—and earlier models of Apple wireless devices—with your Mac.

Make sure that Bluetooth is turned on

Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple () menu > System Preferences. Then select Bluetooth and make sure that Bluetooth is turned on.

Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.

Make sure that your devices are charged

Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.

To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn’t showing, make sure the device is turned using the steps outlined above.

Turn the device off and on

If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.

Your mouse or keyboard intermittently stops responding

Follow these steps if your mouse or keyboard sometimes stops responding temporarily.

Click or press a key

• Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.

Check for signal interference

• Wireless networks that operate on 2.4GHz may cause interference. Move cordless phone base stations, microwave ovens, and other 2.4GHz electrical devices away from your Mac if you suspect interference.
• Keep wireless devices within 10 meters (approximately 30 feet) of your Mac.
• Avoid putting metal objects between your wireless device and your Mac.

Your mouse doesn't scroll up or down or side to side

If you can't use your mouse to scroll through a web page or document, see Mac Basics: Multi-Touch gestures to make sure your Gestures are configured correctly. You can also try adjusting your scrolling speed preferences.

Your mouse or trackpad doesn't track as expected

Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:

• Choose Apple menu > System Preferences, then select Mouse. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
• Try using a different surface to see if the tracking improves.
• Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
• If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices can affect tracking.

Learn more about what to do if your trackpad isn't tracking correctly.

Your keyboard has one or more keys that don't respond

Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.

1. Choose Apple menu > System Preferences, then select Language & Region.
2. Click the Keyboard Preferences button.
3. Click on the Input Sources tab.
4. Make sure that the keyboard language that you use is listed on the left side. If it's not, click and choose from the languages that appear.
5. Select the checkbox next to Show Input menu in menu bar.
6. Click on the Keyboard tab, then select the checkbox next to Show keyboard and emoji viewers in menu bar.
7. Choose Show Keyboard Viewer from the Input menu in the menu bar. The Keyboard Viewer showing the keyboard layout appears on your display.
8. Type the key on the keyboard that doesn’t respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.

If you enable the Mouse Keys feature, many keys might not respond as you expect. Here's how to turn off Mouse Keys:

• In OS X 10.8 or later, choose Apple menu > System Preferences. Click on Accessibility, then choose Mouse & Trackpad from the list on the left side. Then deselect the Enable Mouse Keys checkbox.
• In OS X 10.7.5 or earlier, choose Apple menu > System Preferences. Click on Universal Access, then select the Mouse & Trackpad tab. Then select the Off button next to Mouse Keys.

Ihome Bluetooth Mouse Setup

If issues with keys persist, try starting up your Mac in single-user mode to see whether a software issue is causing the problem.